1. Introduction
Traxylonuz ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website traxylonuz.ddd.
This policy complies with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
2. Data Controller
Company Name: Traxylonuz
Address: 65A Kennington Rd, London SE1 7PZ, Great Britain
Email: info@traxylonuz.world
3. Information We Collect
3.1 Personal Information
We may collect the following personal information:
- Name
- Email address
- Phone number (if provided)
- Mailing address
- Payment information (processed through secure third-party payment processors)
3.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on pages
- Referring website addresses
4. How We Use Your Information
We use the collected information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders and inquiries
- To improve our website and services
- To send you marketing communications (with your consent)
- To comply with legal obligations
- To prevent fraud and ensure security
5. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given clear consent for specific purposes
- Contract: To fulfill our contractual obligations
- Legal Obligation: To comply with applicable laws
- Legitimate Interests: For our legitimate business interests, provided they do not override your rights
6. Data Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, IT service providers)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
All third parties are contractually obligated to protect your data and use it only for specified purposes.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
- Order information: 7 years (for tax and accounting purposes)
- Marketing data: Until you withdraw consent or opt-out
- Website analytics: 26 months
8. Your Rights Under GDPR
You have the following rights regarding your personal data:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time
To exercise these rights, please contact us at info@traxylonuz.world.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security assessments
- Access controls and authentication
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.
11. International Data Transfers
Your data may be transferred to and processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
12. Children's Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.
14. Geographic Scope and Advertising Compliance
This website and our services are primarily directed to users in Great Britain and the European Union. We comply with applicable local and international data protection laws, including GDPR.
Our advertising practices comply with Google Ads policies for dietary supplements. We do not make unsubstantiated medical claims, guarantee specific health outcomes, or target sensitive health conditions in our advertising. All product claims are limited to general wellness support and do not imply diagnosis, treatment, cure, or prevention of any disease.
We adhere to advertising standards that prohibit:
- Medical claims about treating or curing diseases
- Guarantees of specific health results
- Exaggerated or misleading promises
- Targeting of sensitive health conditions
- Unsubstantiated scientific claims
15. Dietary Supplement Disclaimer
Our products are dietary supplements, not medicines. They are not intended to diagnose, treat, cure, or prevent any disease. All product information is provided for informational purposes only and should not replace professional medical advice.
Individual results may vary, and this product should be used as part of a healthy lifestyle. Consult your healthcare provider before starting any dietary supplement, especially if you have existing health conditions or are taking medications.
16. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: info@traxylonuz.world
Address: 65A Kennington Rd, London SE1 7PZ, Great Britain